Privacy Policy

Effective Date: 20/03/2024

Thank you for choosing our osteo clinic for your healthcare needs. We are committed to protecting your privacy and handling your personal information responsibly and securely. This privacy policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws applicable in the United Kingdom.

By attending your appointment, you are giving IQ Osteopathy Ltd consent to receive osteopathic treatment, if you wish not to be treated please state as such at your treatment or on the consent form provided.

1. Information We Collect:

We may collect the following types of personal information from you:

Personal details such as your name, address, date of birth, and contact information (e.g., phone number, email address). Health information including medical history, current health condition, symptoms, treatment received, and any other relevant healthcare information. Financial information for billing and payment purposes. Information collected through our website or other digital platforms such as IP address, browser type, and device information.

2. How We Use Your Information:

We use your personal information for the following purposes:

Providing healthcare services and treatments, including diagnosis, treatment planning, and monitoring. Communicating with you regarding appointments, test results, treatment options, and other healthcare-related matters. Processing payments and managing billing and insurance claims. Improving our services, including analyzing trends, conducting research, and obtaining feedback. Complying with legal and regulatory requirements. Marketing and promotional purposes with your consent.

3. Disclosure of Your Information:

We may disclose your personal information to the following parties:

Healthcare professionals involved in your care. Third-party service providers who assist us in delivering services such as IT support, billing, and administration. Regulatory authorities and law enforcement agencies as required by law. Other parties with your consent or as permitted by law.

4. Data Security:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure, so we cannot guarantee the absolute security of your data.

5. Retention of Your Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

6. Your Rights:

You have certain rights regarding your personal information under data protection laws, including the right to:

Access your personal information. Rectify inaccurate or incomplete information. Erase your personal information under certain circumstances. Restrict the processing of your personal information. Object to the processing of your personal information. Receive your personal information in a structured, commonly used, and machine-readable format.

7. Contact Us:

If you have any questions, concerns, or requests regarding this privacy policy or our handling of your personal information, please contact us using the following details:

simon@iqosteo.com

8. Changes to This Privacy Policy:

We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes will be effective immediately upon posting the revised privacy policy on our website.

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.

Thank you for entrusting us with your healthcare needs.

I Q Osteopathy Ltd